Privacy Policy

Effective Date: 2/24/2026
Website: MedMailUSA.com

1. Introduction

MedMailUSA.com (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

When you register, purchase services, or contact us, we may collect:

Full name
Business name
Email address
Phone number
Billing address
Payment information (processed via third-party payment providers)
Professional license information (if applicable)

B. Account Information

Username and password
Account settings
Service configuration data

C. Payment Information

Payments are processed by third-party payment processors (e.g., Stripe, Square, or similar providers). We do not store full credit card numbers on our servers.

D. Automatically Collected Information

When you use our website, we may collect:

IP address
Browser type
Device information
Usage data
Cookies and tracking technologies

3. How We Use Your Information

We use collected information to:

Provide and manage services
Process transactions
Create and maintain accounts
Provide customer support
Improve website functionality
Send service-related communications
Comply with legal obligations
Protect against fraud and unauthorized activity

We do not sell your personal information.

4. HIPAA and Protected Health Information (PHI)

If you are a covered entity or business associate under HIPAA and use our services to transmit Protected Health Information (PHI):

We act as a Business Associate where applicable.
We implement administrative, physical, and technical safeguards to protect PHI.
A Business Associate Agreement (BAA) may be required prior to transmitting PHI through our services.
Our Privacy Policy does not replace HIPAA requirements or your compliance responsibilities.

5. Sharing of Information

We may share your information with:

Payment processors
Hosting providers
IT and security vendors
Legal or regulatory authorities (when required)
Service providers necessary to operate our business

We do not sell personal data to third parties.

6. Data Security

We implement industry-standard safeguards including:

Encryption in transit (SSL/TLS)
Secure server infrastructure
Access controls
Multi-factor authentication (where applicable)
Monitoring and intrusion detection

However, no system is 100% secure. You acknowledge that internet transmission carries inherent risks.

7. Data Retention

We retain personal information for as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements

PHI retention is governed by applicable law and contractual obligations.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

Access your data
Correct inaccurate information
Request deletion
Restrict processing
Request data portability

To exercise these rights, contact:
[Insert Contact Email]

9. Cookies and Tracking

We may use cookies and similar technologies to:

Improve user experience
Analyze traffic
Maintain login sessions

You may disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

11. Children’s Privacy

Our services are intended for medical professionals and adults. We do not knowingly collect information from individuals under 18.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Information

If you have questions about this Privacy Policy, contact:

MedMailUSA.com
support@medmailusa.com